Last Updated: 28 September 2024

1. Introduction

This privacy notice outlines how we collect, use, and protect your personal data when you visit our website(s) or engage with any services provided by ClickyTricks, an Indian agency specializing in digital marketing services. This includes any information you provide when you purchase a product or service, subscribe to our newsletter, or participate in a survey or competition.

By providing us with your data, you confirm that you are at least 18 years of age.

ClickyTricks is the data controller responsible for your personal data, referred to as “we,” “us,” or “our” in this privacy notice. If you have any concerns about how we collect or use your data, you have the right to file a complaint with the Data Protection Authority in India. However, we would appreciate the opportunity to resolve your complaint first, so please contact us at info@clickytricks.com.

It is essential that the personal information we hold about you is accurate and current. Please inform us of any changes at info@clickytricks.com.

2. Data We Collect About You

Personal data refers to any information that can identify an individual. This does not include anonymized data.

We may collect, use, store, and transfer different types of personal data about you as follows:

• Identity Data: Includes your first name, last name, gender, date of birth, and username.
• Contact Data: Includes your billing address, delivery address, email address, and phone number.
• Financial Data: Includes your bank account details, payment information, and billing records.
• Transaction Data: Includes details about services or products you have purchased from us.
• Technical Data: Includes IP address, browser type, time zone, and browsing behavior.
• Profile Data: Includes your username and password, purchase history, preferences, feedback, and survey responses.
• Usage Data: Includes information on how you use our website, products, and services.
• Marketing and Communication Data: Includes your preferences for receiving marketing communications from us.

We may also collect Aggregated Data, which does not reveal your identity, such as statistical or demographic data.

We do not process sensitive personal data such as race, religion, political views, health data, or criminal records.

3. How We Collect Your Data

We collect your data in various ways, including:

• Direct interactions: You provide data by filling in forms, making purchases, creating an account, subscribing to services, or giving feedback.
• Automated technologies: We may collect technical data about your equipment and browsing actions via cookies, log files, and similar tracking technologies.
• Third parties: We may receive your data from third-party analytics providers (e.g., Google, Facebook) or payment processors (e.g., PayU, Razorpay).

4. How We Use Your Data

We will only use your personal data where it is legally permitted. Common uses include:

• Performance of a Contract: To fulfill orders, manage your account, and provide customer support.
• Legitimate Interests: To understand customer behavior, improve our services, and run our business efficiently.
• Legal Obligations: To comply with regulatory or legal requirements.

We do not rely on consent as the sole legal basis for processing your data except for sending direct marketing communications via email or text. You can withdraw consent at any time by unsubscribing or contacting us at info@clickytricks.com.

5. Marketing Communications

We may send you marketing communications if you have requested information from us, subscribed to our services, or made a purchase, and have not opted out of receiving such communications.

You can opt out of marketing messages at any time by following the unsubscribe link in our emails or contacting us at info@clickytricks.com.

6. Data Sharing

We may share your personal data with the following parties:

• Service Providers: Companies that provide IT and system administration services.
• Professional Advisors: Lawyers, auditors, and consultants who provide legal and advisory services.
• Regulatory Authorities: Government bodies that require reporting of processing activities in certain circumstances.

We require all third-party service providers to respect your data’s confidentiality and comply with applicable data protection laws.

7. International Data Transfers

Some of our third-party service providers may be located outside India. In such cases, we ensure that your personal data is given a similar level of protection through safeguards, such as standard contractual clauses or data transfer agreements.

If no safeguard mechanism is available, we will request your explicit consent before transferring your personal data outside India.

8. Data Security

We implement appropriate security measures to protect your personal data from unauthorized access, alteration, or disclosure. Only authorized personnel and third parties with a legitimate business need will have access to your personal data.

9. Data Retention

We will retain your personal data only for as long as necessary to fulfill the purposes we collected it for, including legal, tax, and accounting requirements.

After the retention period, we will securely destroy or anonymize your personal data.

10. Your Legal Rights

Under Indian data protection laws, you have the following rights concerning your personal data:

• Access: Request access to your personal data.
• Correction: Request correction of any inaccuracies in your data.
• Erasure: Request deletion of your personal data.
• Objection: Object to how we process your personal data.
• Restriction: Request to restrict the processing of your personal data.
• Data Portability: Request transfer of your personal data to a third party.
• Withdraw Consent: You may withdraw your consent for data processing at any time.

To exercise any of these rights, please contact us at info@clickytricks.com.

11. Changes to This Privacy Policy

We may update this privacy policy from time to time. Any changes will be posted on this page, and if significant, we will notify you by email. Please check back regularly to stay informed about updates.

12. Contact Us

If you have any questions or concerns regarding this privacy policy, please contact us at:

ClickyTricks
Email: info@clickytricks.com
Address: New Delhi, India